thread Remember when my van got bumped?
Well, the insurance said it'd be sorted without us paying the excess or damaging our no-claims. Then we waited ages for them to actually do anything. Today our van was taken away, but the replacement vehicle hadn't been sorted.

MrsJam has repeatedly called and web-chatted with Privilege and got really angry today. She was told Thrifty would drop a suitable replacement vehicle off tomorrow and was offered £80 compensation.

He actually used the word 'compensation' rather than 'gesture of good will', so MrsJam said "£80 is suitable for the loss of our vehicle for a day, but puts no value on the time I've spent contacting you about all this". So we're getting £150 as a bank transfer.
permalink I'm am now a berlingo driver
permalink do you feel better for it?
permalink No, I feel significantly older.
That said, it'd make a nice executive car. It's ridiculously easy to drive, comfortable, and has speed control, speed limiter, and lane assist.
permalink amy's the same
her spanish is improving no end.
permalink 4rf!
permalink Don't encourage him
permalink Watch out,
CI will steal her from you.
permalink One's quite enough!
permalink Olé
permalink nice one MrsJam!